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Understanding free text survey responses

Analyse Customer Reviews Data

Use Fast Data Science’s NLP Dashboard to visualise Customer Reviews Data and other unstructured free-form text data. The NLP Dashboard is currently in Beta.
Try to analyse my Customer Reviews

Analyse Customer Reviews Data Now

Discover the future of data analysis with Fast Data Science’s NLP Dashboard - your tool for decoding free-form text responses. Dive into the world of Customer Reviews with a unique, cutting-edge solution trusted by prestigious organisations such as the World Health Organization and the White Ribbon Alliance. Browse through the limitless data in the form of Customer Reviews and let our dashboard unravel the hidden patterns, empowering you to make data-driven decisions. Use our customisable dashboard to create the perfect layout for your application. Whether you want to unearth customer sentiment, pick out common themes, or conduct detailed data analysis, our NLP Dashboard is your one-stop solution. Visit https://dashboard.fastdatascience.com/ and unlock the power of data analysis with Fast Data Science’s NLP Dashboard. Unlock your business potential today with our revolutionary NLP-based tool. Your journey to decoding the ever-emerging data begins here.

Upload your Customer Reviews Data file

You can upload survey responses in any format. The NLP Dashboard is clever and will automatically identify the free text column in your Customer Reviews Data.

or drag and drop

XLS, XML, DOC up to 100MB

Select columns to display

Choose which parts of the Customer Reviews Data you want to show

Top words and phrases

Here's what people said in their own words:

Deploy the dashboard

Share your Customer Reviews Data within your organisation or publicly with a deployed NLP dashboard

Why Use Fast Data Science’s NLP Dashboard to Analyse Customer Reviews Data

Collecting customer reviews has become an essential part of business strategy in the digital era. Customer reviews not only help you measure customer satisfaction, but they can also provide valuable insights into what aspects of your product or service are working well, and what needs improvement. Firstly, customer reviews are direct feedback from those who have interacted with your product or service. This feedback is incredibly valuable as it comes straight from your target audience. It’s a way of measuring whether you are meeting, exceeding or falling short of customer expectations. Secondly, the analysis of customer reviews can help identify current trends, patterns, and potentially untapped opportunities. This data can be utilized to make informed business decisions. Is your new feature receiving rave reviews? Has there been a spike in complaints about a certain aspect of your service? These are all questions that can be answered by analysing customer reviews. Fast Data Science’s NLP Dashboard enables comprehensive analysis of these reviews, helping businesses better understand their customers and improve their offerings accordingly. In summary, collecting and analysing customer reviews is integral for any business wanting to remain competitive and customer-centric in today’s market. You can also create an NLP dashboard to analyse Patient Reviews, Free Text Data, KOL (Key Opinion Leader) Insights, Employee Complaints, Staff Survey, Product Reviews.

Understand your data

Get a quick overview of your survey responses

Share insights

Let other members of your team quickly understand the Customer Reviews Data

Custom Visualisations

Bar chart? Pie chart? Word cloud? We’ve got it covered

Easy drag and drop interface

Create and deploy your NLP dashboard in a few clicks

5 out of 5 stars

“Grateful to have found Fast Data Science. My organization was working on a new data project (which required the analysis of over 1 million open-ended responses) and were so happy to have been guided by Fast Data Science. The set up process was fast and easy, complex analysis was communicated back to my team in an easy-to-understand way, and we were so pleased with the work that we are planning to work with Fast Data Science in the future on all of our data analysis needs.”

Diana Copeland
Diana Copeland
White Ribbon Alliance

Simple Three Step Process

Upload your Customer Reviews Data, choose your visualisations, and deploy!

Upload your file

Drag and drop your Excel of responses

Choose the visualisations

Use our drag and drop interface to find the best visualisation for your Customer Reviews Data

Deploy the NLP dashboards

Let others view the visualisations with a public URL on our domain or on your own domain.

Customer Success Stories

We have built NLP dashboards for Customer Reviews Data and other topics for organisations around the world, including

World Health Organization (PMNCH): What Young People Want

Client: PMNCH (Partnership for Maternal, Newborn & Child Health), a division of the World Health Organization. Initially commissioned in partnership with White Ribbon Alliance. 🌐 Visit the dashboard at wypw.1point8b.org.

GIZ: Women’s Economic Empowerment in Mexico City

Client: GIZ México (Deutsche Gesellschaft für Internationale Zusammenarbeit, the German international development agency) and White Ribbon Alliance. 🌐 Visit the dashboard at explore.whiteribbonalliance.org/en/giz.

White Ribbon Alliance: What Women Want

The White Ribbon Alliance asked over 1 million women asking them about their top requests for maternal and reproductive healthcare. The survey focused on eight countries: Mexico, Cameroon, Nigeria, India, Pakistan, Malawi, Uganda, Kenya and Tanzania. The responses came back in text format (instead of categorical responses), in a variety of spellings and even languages, which made the survey difficult to analyse on a global scale. 🌐 Visit the dashboard at exchange.worldwewantproject.org.