Natural Language Processing | What is NLP and how can it help my business? (video)

Published · Updated · Thomas Wood

This new video explains natural language processing: what it is, how it works, and what can it do for your organisation. Natural Language Processing (NLP) is a branch of Artificial Intelligence (AI) that focuses on giving computers the ability to understand human language, combining disciplines like linguistics, computer science, and engineering.

Companies need NLP because much of their crucial data, especially in industries like insurance, healthcare, and pharmaceuticals, exists as unstructured text in formats like PDFs, scanned documents, or audio, which computers struggle to process compared to clean numerical data.

The most effective way a business can get value out of NLP is by implementing it as part of a wider strategic and business-aware initiative, such as the development of a predictive risk model. This allows the company’s C-level to turn unstructured text documents into a quantifiable risk or cost estimate for the next quarter, delivering a phenomenal return on investment and a competitive advantage, especially in traditionally conservative industries. While lower-impact initiatives can save staffing costs (e.g., by triaging customer support), the highest impact comes from these larger strategic projects that provide predictive business insights.

More information

Elevate Your Team with NLP Specialists

Unleash the potential of your NLP projects with the right talent. Post your job with us and attract candidates who are as passionate about natural language processing.

Hire NLP Experts

Predicting product returns with AI
Data science consultingAi for business

Predicting product returns with AI

Why are product returns a problem? Large businesses like Amazon can swallow the cost of product returns, and generally account for it, but if you’re running a small business a single return can be very expensive. However, product returns can be a major problem for small and large businesses and it is helpful to identify when this is likely to occur.

Clinical Trial Risk Tool approved for UK government use
Ai in pharma

Clinical Trial Risk Tool approved for UK government use

Fast Data Science Ltd’s flagship AI platform, the Clinical Trial Risk Tool, has been accepted as a supplier on the UK Government’s G-Cloud 15 framework.

Bond Solon Expert Witness Conference 2026
Legal aiEvents

Bond Solon Expert Witness Conference 2026

We are pleased to announce that Thomas Wood, director of Fast Data Science, will be appearing as a panelist at the Bond Solon Expert Witness Conference on 6 November 2026 at Church House, Westminster in London. This follows Thomas’s recent appearance at the Ireland’s Expert Witness Conference on 20 May 2026.

What we can do for you

Transform Unstructured Data into Actionable Insights

Contact us