Virtual assistants, also known as chatbots, are an exciting area of AI which delivers huge cost savings for companies and a good user experience when developed correctly.
You may be familiar with Siri, Cortana or Alexa, which have recently become household names.
The manager Thomas Wood spent 5 years developing virtual assistants and have worked on the chatbots on the webpages of Shell, IKEA as well as internal chatbots for companies such as AT&T and HP.
Today machine learning has accelerated the development of virtual assistants and there are a number of vendors offering out of the box software which allows you to develop your own chatbot without needing to write code.
If you would like to consult with us on a strategy for virtual assistants please get in contact.